India’s leading global IT services provider Patni Computer Systems Limited, has announced its plan to move all new BPO business of the company to MindSpace Special Economic Zone (SEZ) in Gujarat. Thus Gandhinagar will be a major hub of the company instead of Noida where company’s BPO business is bieng run from. Patni Computer has launched its offshore development centre (ODC) at the MindSpace SEZ in Gandhinagar already.
BPO forms only 15 per cent of Patni Computer’s total business of $ 656 million (Rs 3,000 crore approx.) as on financial year 2009, however the company expects a growth of 45 per cent in its BPO business.
According to the company, the move is triggered by a recent deal signed by Patni Computer to provide Product Engineering Services (PES) and Application Development Management (ADM) services to a leading UK-based enterprise. While the phase one of the SEZ ODC comprises 15,263 sq ft of planned area, the second phase consists of 18,244 sq ft.Currently, the headcount at the company’s existing centre in Gujarat stands at 400. The company plans to hire an additional 350 at the new centre, taking the total to over 750 employees in the next one year.
“The inauguration of our new facility in Gandhinagar demonstrates our sustained commitment to this region. We are looking at strengthening our presence in this burgeoning IT delivery hub and expect Gandhinagar to play a crucial part in this delivery expansion strategy. We are doubling our capacity in Gandhinagar from the current 400 seats in the STPI to 770-800 with the launch of ODC facility in the SEZ. Moreover, all our new BPO work, which currently happens in Noida, will move to Gandhinagar because what makes the city attractive is the infrastructure here,” said Jeya Kumar, chief executive officer, Patni Computer Systems Limited.
While in 2009 the company didn’t hire anyone, in 2010 Patni has hired 4,000 so far, taking the total strength of the company to 17,000. Patni, which opened new delivery centres in Mexico, Texas and China, expects to grow by seven per cent for the year 2010 and 15 per cent by 2011.